Privacy Policy

Information you provide directly, such as when you submit a quote request, contact form, or newsletter signup:

• Name
• Email address
• Phone number
• Property address (needed to assess and quote remodeling work)
• Project details (e.g., basement size, desired scope, budget range)
• Any other information you choose to include in a message to us

Information collected automatically when you browse the Site:

• IP address
• Browser type and device information
• Pages viewed and time spent on the Site
• Referring website or search terms
• Cookies and similar tracking technologies (see Section 4)

Information from third parties, such as:

• Analytics providers (e.g., Google Analytics)
• Advertising platforms (e.g., Google Ads, Meta/Facebook Ads), if we run ad campaigns
• Review platforms (e.g., Google, Yelp, Houzz), if you leave a review

We use the information we collect to:

• Respond to quote requests and schedule consultations
• Provide, manage, and communicate about our remodeling services
• Send project updates, invoices, or requested follow-ups
• Improve the Site and understand how visitors use it
• Send marketing communications, where you have opted in (you may opt out at any
  time)
• Comply with legal, licensing, tax, and insurance obligations
• Detect and prevent fraud, spam, or misuse of the Site

We do not sell your personal information. We may share information with:

• Service providers who help us operate the business (e.g., web hosting, CRM/scheduling software, email marketing platforms, payment processors, subcontractors or suppliers directly involved in your project)
• Professional advisors (e.g., accountants, attorneys) as needed
• Government authorities, if required by law, subpoena, or to protect our legal rights
• Business transferees, if the Company is sold, merged, or its assets transferred, subject to standard confidentiality practices

The Site may use cookies, pixels, and similar technologies to:

• Remember your preferences
• Understand Site traffic and usage patterns (e.g., via Google Analytics)
• Support advertising and retargeting campaigns (e.g., via Meta Pixel or Google Ads)

You can control cookies through your browser settings. Disabling cookies may affect some Site functionality. [If you use a cookie consent banner, describe the choices offered here, e.g., “When you first visit BIC LLC, you can accept or decline non-essential cookies via our cookie banner.”]

Under the Colorado Privacy Act (CPA), Colorado residents have the right to:

• Access the personal data we hold about you
• Correct inaccurate personal data
• Delete personal data we have collected about you
• Data portability — obtain a copy of your data in a portable format
• Opt out of the processing of personal data for targeted advertising, the sale of personal data, or profiling that has significant legal effects

To exercise any of these rights, contact us at info@bicconstructionllc.com or (303) 500-3936. We will verify your request and respond within the timeframe required by law. You may also appeal a decision regarding your request by contacting us at the same address.

[Note: The Colorado Privacy Act generally applies to businesses that meet certain data-volume or revenue thresholds. A small local contractor site may fall below these thresholds, but including these rights as a best practice is common and CPA compliance should be confirmed based on actual data volumes.]

Depending on where you live, you may have similar rights under other state privacy laws (e.g., California’s CCPA/CPRA, Virginia’s VCDPA, or others). If you are a resident of a state with applicable privacy legislation, contact us at info@bicconstructionllc.com and we will address your request in accordance with the law that applies to you.

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including to provide services, comply with legal and tax obligations, resolve disputes, and enforce our agreements. Project-related records may be retained for the period required by Colorado contractor licensing, warranty, or statute-of-limitations requirements.

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you upload photos of your basement or home for a quote request, we use these only to prepare your estimate and project plan, and will not publish them publicly without your separate consent (see Terms of Service, Section 6, regarding project photos and testimonials). We do use photos of completed projects and mid project progress photos on our site to highlight our work. These photos are staged to protect your privacy and no address, names and home location are shared

We may update this Privacy Policy from time to time. The “Last Updated” date above reflects the most recent revision. We encourage you to review this Policy periodically

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us:

[BIC Construction LLC 10228 Progress Ln, Parker, CO 80134, United States, 303-500-3936, info@bicconstructionllc.com